Carmen Schwab

With over 30 years in the "customer service" industry, Carmen is passionate about people and creating strong and connected teams, clients, communities and personal relationships. Her passion is communicated through her fun, engaging and interactive style that inspires, educates, motivates and challenges her audience toward relationship excellence. There are a variety of principles Carmen incorporates into her training, but they all tie back to communication, verbal or non-verbal ― something we do 70-80 percent of our waking day.