EAP Training and Account Manager
We are seeking an EAP Training & Account Manager to join our Employee Assistance Program team. This role serves as the primary liaison between client organizations and the EAP, ensuring exceptional service delivery and promoting employee well-being. Responsibilities include managing client accounts, delivering engaging trainings and workshops, providing leadership development coaching and driving program awareness.
Required Qualifications
- Bachelor’s degree in psychology, social work, business, human resources, organizational development, or related field (master’s preferred).
- 3–5 years of experience in account management, training, HR consulting, or EAP coordination.
- Strong presentation and facilitation skills; comfortable speaking to groups of varying sizes.
- Excellent communication, interpersonal, and relationship-building skills.
- Ability to manage multiple accounts and priorities in a client-focused environment.
- Proficiency in Microsoft Office and virtual presentation tools (e.g., Zoom, Teams, PowerPoint).
Certification in training, coaching, or human resources (such as CPTD, SHRM-CP, or ICF Coaching Certification) is preferred.
Benefits & Perks
- Competitive salary and performance-based incentives
- Comprehensive health, dental, and vision insurance
- Retirement plan with employer match
- Paid time off and holidays
- Professional development opportunities, including training and certification reimbursement
- Supportive, mission-driven work environment focused on employee well-being
How to Apply
Please submit your resume and cover letter to gsutter@4continuum.com. Include “EAP Training & Account Manager” in the subject line. Applications will be reviewed until the position is filled.
