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TRAINING PROGAMS

Continuum provides tailored training formats that can range from “stand-up” programs held on site at your workplace or at our training facilities, to webinars and online skill builders. On-site trainings are tailored to your participants and many can be designed as Lunch and Learns or 1–2 hour interactive programs. 

Alcohol & Drugs

Continuum EAP is an important partner in assisting organizations with their efforts to improve safety and productivity by addressing substance abuse issues.

We provide alcohol and drug training programs designed to assist you in implementing alcohol/drug policies or drug testing programs, meet DOT supervisory training requirements for supervisors or simply provide credible alcohol/drug education information to all employees.

Communication

We cannot NOT communicate. By our very nature, we are always communicating something- even when we are silent. Many variables can impact how well we send and receive messages. The diversity of the workforce and the different communication styles individuals bring to the workplace increase the odds for miscommunication. Effective communication throughout an organization is a key to success.

Continuum EAP offers trainings to help employees at all levels achieve effective and professional business communication.

Conflict Management

Conflict is inherent in the workplace where people with different attitudes, beliefs, values and needs are brought together. When not managed, conflict can lead to destructive behavior and negative consequences for individuals and the organization as a whole.

Continuum EAP’s trainings help companies promote positive work relationships, productive work teams, and cope with conflicts that arise between employees.

Customer Service

Consistently maintaining excellent customer service can give organizations an edge over their competitors. Many successful companies promote great internal as well as external customer service.

Continuum EAP offers a variety of training programs designed to assist your supervisors and employees gain the skills and confidence to provide great customer service even when dealing with difficult people and uncomfortable situations.

Dealing with Change

In today’s fast paced world, change is inevitable. More than ever, companies must change quickly in order to remain viable in an extremely competitive market. Mergers, acquisitions, downsizings, and reorganizations are routine occurrences. Change itself is not inherently good or bad. However, our attitudes and responses to change largely determine how successfully we adjust and move forward.

Continuum EAP offers trainings to help your supervisors and employees manage and adapt to the myriad of changes they face.

Employee Assistance

Continuum EAP offers a wide array of programs and services for your employees, their families, and your organization. Being aware of and understanding the resources that are available to your employees and supervisors is a great way to most effectively utilize your Employee Assistance Program. These presentations are tailored to meet your company needs and help promote the services of Continuum EAP.

Harassment in the Workplace

Creating a safe and welcoming environment is an important focus for any company interested in attracting and retaining quality employees. Effectively communicating your workplace culture and your expectations for professional and respectful behavior are critical components.

Continuum EAP has training programs to assist you in your efforts to be compliant with federal and state regulations, educate supervisors about their role and inform employees of their rights and responsibilities.

Multi-generational Workforce

Today’s workforce is multi-generational. Each generation has different ideas about what work means and different mindsets about what is effective communication. These trainings provide employees and supervisors with a deeper understanding about the differences, how these differences impact perceptions, and provide tools to help your organization become more harmonious, productive, and mutually respectful.

Performance Management

A supervisor’s job consists of getting work done through others. It requires a number of different skills as well as an understanding of human nature. Fortunately, these skills can be taught.

Continuum EAP has programs ranging from the basic skills and tasks of performance management to enhancing the leadership skills of experienced supervisors.

Team Building

Whether an organization utilizes formal teams or basic work groups, employees must work well together and support the goals of their department and company as a whole. Successful team building can have far reaching ramifications in your organization.

Continuum EAP has programs to assist team leaders be most effective. Other team building programs allow employees to get to know each other’s strengths and weaknesses and improve the way team members interact and solve problems.

Wellness in the Workplace

Providing resources to help keep your employees healthy and happy can also help them be more productive. Continuum EAP offers fun and interactive wellness presentations that provide valuable information about personal wellness on a variety of topics.

Lunch & Learn Offerings

Our Customers Say it Best

  • NebraskaLand National Bank
    NebraskaLand National Bank

    “Continuum has been such a great benefit for NebraskaLand National Bank. Once a month we offer employees a “Lunch ‘N Learn” where we feature a Continuum HelpNet webinar and provide lunch. We have received great feedback from employees and attendance continues to increase each month.”
    - Stacey Dawkins, Human Resources, NebraskaLand National Bank

  • Lincoln Electric System
    Lincoln Electric System

    “Continuum is a great resource for LES. They proactively provide workshops to address issues in today's work environment and customized on-site training. Their staff has been helpful and effective.”
    - Julie Panko Haberman, supervisor, Learning & Development, Lincoln Electric System

  • Duncan Aviation

    "We look to Continuum as a strategic partner, in helping our employees cope with stress at work and at home, which leads to improved work performance, decreased absenteeism, and greater workforce retention."
    - Leon Holloway, Team Member Services Manager, Duncan Aviation

  • Assurity Life Insurance
    Assurity Life Insurance

    "Continuum is part of Assurity's high performance culture. Trust has been created for associates who use their services for personal life issues but also for work issues whether they refer themselves or a supervisor refers them. Continuum's expertise demonstrated by all staff aligns to our mission and values and helps associates understand there are resources available for them and their families. The value the Assurity Team receives from Continuum is a measure of performance and risk management. I have worked with them for over 20 years and would choose them over the other two employee assistance programs that I have worked with."
    - Jan Zoucha, Assurity Life Insurance

  • NE State College System
    NE State College System

    "The Nebraska State College System has been very pleased with the services we've received from Continuum. Continuum's experience and expertise have served our employees and College administrators very well. Continuum is extremely responsive and skilled at coaching, consulting, and providing a variety of employee assistance services. In addition, our employee feedback from training sessions has been very positive."
    - Kristen Petersen, General Counsel & Vice Chancellor, NE State College System

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