Training Calendar

Trust By Design: An Equation for Lasting Relationships

Trust isn’t just a feeling—it’s a formula. In this engaging and practical session, you’ll discover a trust equation, a framework for building stronger, more authentic relationships at work. Through interactive discussions and real-world scenarios, you’ll learn how credibility, reliability, competency, and self-orientation shape trust—and how emotional intelligence amplifies each component.
You’ll explore how emotional awareness, regulation, and empathy help you build trust intentionally, especially in moments of tension, feedback, or repair. Whether you lead teams, collaborate across functions, or manage client relationships, this session will equip you with actionable strategies to increase trustworthiness, reduce barriers, and foster lasting connection.
Join us and learn how to design trust—by choice, not by chance.

Presented by Susan Dierman
Susan has long had a passion for helping workplaces and employees overcome challenges to untap their full potential. With over 20 years of EAP experience, she has worked with a variety of industries and organizations. She now serves as an HR Business Partner for Cargill, Inc. and provides online counseling and coaching through the BetterHelp platform. She aims to leave her training audiences with meaningful information, strategies, and tools that they can use for personal growth as well as incorporate into their workplaces.