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Can my family use EAP services?

Yes. You and your immediate family members may use any of Continuum EAP’s services.

Are there services available online?

The Continuum EAP website contains an online orientation, training information, and details about our workplace and work-life services. Many of our EAP member companies choose to subscribe to Continuum's HelpNet. HelpNet is an interactive online resource center that contains articles, resource links, assessments, and skill-builder training modules to help members personally and professionally.

Do I have to talk to my supervisor or human resources department to get information about my EAP benefit?

No. You do not have to notify your employer to use any Continuum EAP services. Simply call us at 1-800-755-7636 or 402-476-0186. You can also email us. In all cases, your contact with Continuum EAP is confidential.

What happens when I contact Continuum EAP?

When you contact us, you will be connected with an intake professional whose primary job is to understand your needs. We will first listen, and then we will ask you some questions so that we can connect you with the appropriate assistance.

Does my employer know I'm calling?

No. Your employer is provided only statistical information that shows the number or type of services used. They do not have access to the names of clients or the specific reasons for their calls. All of this information is kept confidential.

Our Customers Say it Best

  • NebraskaLand National Bank
    NebraskaLand National Bank

    “Continuum has been such a great benefit for NebraskaLand National Bank. Once a month we offer employees a “Lunch ‘N Learn” where we feature a Continuum HelpNet webinar and provide lunch. We have received great feedback from employees and attendance continues to increase each month.”
    - Stacey Dawkins, Human Resources, NebraskaLand National Bank

  • Lincoln Electric System
    Lincoln Electric System

    “Continuum is a great resource for LES. They proactively provide workshops to address issues in today's work environment and customized on-site training. Their staff has been helpful and effective.”
    - Julie Panko Haberman, supervisor, Learning & Development, Lincoln Electric System

  • Duncan Aviation

    "We look to Continuum as a strategic partner, in helping our employees cope with stress at work and at home, which leads to improved work performance, decreased absenteeism, and greater workforce retention."
    - Leon Holloway, Team Member Services Manager, Duncan Aviation

  • Assurity Life Insurance
    Assurity Life Insurance

    "Continuum is part of Assurity's high performance culture. Trust has been created for associates who use their services for personal life issues but also for work issues whether they refer themselves or a supervisor refers them. Continuum's expertise demonstrated by all staff aligns to our mission and values and helps associates understand there are resources available for them and their families. The value the Assurity Team receives from Continuum is a measure of performance and risk management. I have worked with them for over 20 years and would choose them over the other two employee assistance programs that I have worked with."
    - Jan Zoucha, Assurity Life Insurance

  • NE State College System
    NE State College System

    "The Nebraska State College System has been very pleased with the services we've received from Continuum. Continuum's experience and expertise have served our employees and College administrators very well. Continuum is extremely responsive and skilled at coaching, consulting, and providing a variety of employee assistance services. In addition, our employee feedback from training sessions has been very positive."
    - Kristen Petersen, General Counsel & Vice Chancellor, NE State College System

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